General terms and conditions of the Hotel Diamant Spa Resort in S. Cristina

To ensure that your stay with us is a complete success, we have summarised the most important information for you.

Check-in / Check-out

The room is available from 2 p at your arrival day.
We ask you to vacate your room by 10.30 am on the day of departure.

Internet

Free Wi-Fi in the hotel.

Dog

25,00 Euro per day without food (dogs are not allowed in the dining room and SPA area).

Payment services

We have good news for all owners of an electric car! In the garage there are two charging stations 11kW, where you can charge your car. Subject to charge.

Garage (binding)

10,00 Euro a day

Ski pass

It is possible to make the ski pass directly at the hotel.

Bank account

Cassa di Risparmio di Ortisei
BBAN : A 06045 58680 000000563000
IBAN : IT20 A060 4558 6800 0000 0563 000
BIC : CRBZIT2B060

Cancellation policy

COVID free cancellation only because of lockdown or travel restrictions

Standard conditions
If you cancel your holiday, the following cancellation fees apply:

• Within 30 days prior arrival 0%
• From 29 to 15 days prior arrival 30% of the booked stay
• From 14 to 6 days prior arrival 50% of the booked stay
• Less than 5 days, no show or early departure 100% of the booked stay

Cancellation insurance